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Contact Information
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Address
8158 Gould Avenue
Los Angeles, CA 90046
United States
Business Hours
Monday - Friday
8:00 AM - 5:00 PM PST
24/7 Technical Support Available for Existing Customers
Need Immediate Assistance?
Call our main line for immediate support during business hours:
1-800-660-2147Frequently Asked Questions
Quick answers to common inquiries
How quickly will I receive a quote?
We typically provide detailed quotes within 24-48 hours. For urgent requests, please call us directly at (310) 497-0968 and we can often provide pricing the same day.
Do you offer product demonstrations?
Yes! We're happy to schedule live demonstrations either at our facilities or remotely via video conference. Contact us to arrange a time that works for you.
What's your delivery timeframe?
Standard configurations typically ship within 2-3 weeks. Custom configurations may require 4-6 weeks. Rush delivery options are available for urgent needs.
Do you provide installation support?
Yes, we provide comprehensive installation guidance, setup documentation, and remote support. On-site installation services are available upon request.
What warranty do you offer?
All products include a standard 3-year limited warranty. Extended warranty options and service contracts are available.
Additional Resources
More ways to get the information you need
Technical Support
Existing customers can access 24/7 technical support by calling our main line and selecting the technical support option.
Call SupportProduct Literature
Download detailed product specifications, brochures, and technical documentation for all our imaging systems.
View ProductsApplications Guide
Explore the diverse applications our systems serve and find the solution that matches your specific needs.
See ApplicationsReady to Get Started?
Our team is standing by to help you find the perfect imaging solution for your laboratory.