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Get in touch for product information, quotes, technical support, or to schedule a demonstration.

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Contact Information

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Email

info@photodyne.com

We respond within 24 hours

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Address

8158 Gould Avenue
Los Angeles, CA 90046
United States

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Business Hours

Monday - Friday
8:00 AM - 5:00 PM PST

24/7 Technical Support Available for Existing Customers

Need Immediate Assistance?

Call our main line for immediate support during business hours:

1-800-660-2147

Frequently Asked Questions

Quick answers to common inquiries

How quickly will I receive a quote?

We typically provide detailed quotes within 24-48 hours. For urgent requests, please call us directly at (310) 497-0968 and we can often provide pricing the same day.

Do you offer product demonstrations?

Yes! We're happy to schedule live demonstrations either at our facilities or remotely via video conference. Contact us to arrange a time that works for you.

What's your delivery timeframe?

Standard configurations typically ship within 2-3 weeks. Custom configurations may require 4-6 weeks. Rush delivery options are available for urgent needs.

Do you provide installation support?

Yes, we provide comprehensive installation guidance, setup documentation, and remote support. On-site installation services are available upon request.

What warranty do you offer?

All products include a standard 3-year limited warranty. Extended warranty options and service contracts are available.

Additional Resources

More ways to get the information you need

Technical Support

Existing customers can access 24/7 technical support by calling our main line and selecting the technical support option.

Call Support

Product Literature

Download detailed product specifications, brochures, and technical documentation for all our imaging systems.

View Products

Applications Guide

Explore the diverse applications our systems serve and find the solution that matches your specific needs.

See Applications

Ready to Get Started?

Our team is standing by to help you find the perfect imaging solution for your laboratory.